Webadvisor OCC is the name of the system owned by Onondaga Community College or OCC. This kind of WebAdvisor provides every student, every faculty, and every staff of Onondaga Community College with the secure access to he common transactions and administrative information using the web. By using this system, you can do some things such as registering for classes, checking your schedule, checking your Financial Aid, viewing your grades, and many more.
How do I activate my WebAdvisor account?
The URL for WebAdvisor is https://webadvisor.durhamtech.edu.
Click on the Activate my Account link on the left-hand side of the screen.
Enter your User name and Durham Tech student ID number (see below) and click on the NEXT button and follow the screen prompts.
What is my User Name?
Last name (up to the first 15 letters), first initial, last 4 digits of your student ID. Ex. jonesb2222
The screen will then ask you to enter:
- Durham Tech ID Number: This is your 7-digit student ID number. Ex. 0082222. Select the Next button.
- The last 4 digits of your Social Security Number
- Your 8-digit birth date (Include 4-digit year) Ex. 05-12-1970
- Your zip code (the zip code that is the most recent zip code that you applied to school with or if you had your address changed in the system)
Choose a password.
Choose a password. It must be between 8 and 20 characters in length and meet 3 of the 4 following requirements: lower case character (a-z) upper case character (A-Z) numeric (0-9) special character ( [email protected]#$%^&()+= )
Click on Tip to see the password requirements (this will only show up if the password does not meet the requirements).
Choose a security question.
Choose your security question from the drop down list of questions.
Are the username and password case sensitive?
The username is case sensitive. The password is case sensitive and using a combination of upper and lower case creates a stronger password.
I forgot my password or How do I change my password?
Click on the “Forgot Password – Reset it” link found at the bottom of the main WebAdvisor screen or click on “Students” which will take you to a screen with links to retrieve your user ID, provide a hint, or reset your password. The screen will walk you through how to reset your password or read the directions.
My account has been disabled due to too many incorrect login attempts. What should I do?
There is no need to contact the system administrator. Simply wait 20 minutes and the system will reset your account automatically. Ensure that you are using the correct username and password and try logging in again.
How secure is my information?
Information is encrypted before it is transmitted over the Internet. You must provide a unique user name and password before any personal information is accessed. Data is encrypted before it is passed between the web server and the application server.
How do I print what’s on my computer screen?
- Click the Print icon on the Toolbar of your browser; or
- Click “File,” and then click “Print” in the drop-down menu. Then click OK in the displayed print dialog box; or
- Click “File,” and then click “Print Preview” and then click the “Print” button. You may also choose the page orientation (Landscape or Portrait) as well as the scale so that the data will fit on the page.
Still having trouble with WebAdvisor?
Web browser requirements
WebAdvisor is best viewed in Microsoft Internet Explorer, but it will operate effectively with current versions of Google Chrome or Firefox browsers on the PC using Windows XP or greater. On a Macintosh using OSX or greater, WebAdvisor will operate effectively with current versions of Safari and Firefox browsers. AOL and other portal browsers aren’t compatible with WebAdvisor and may cause errors to occur.
There are a number of conditions that might affect your response time in WebAdvisor. A slower response time can be related to traffic over the communication lines. Downloading large files will slow response time for all other users on the system. Make your queries as specific as possible. Instead of looking for all classes in a subject, specifiying the day and/or time will improve response time.
WebAdvisor puts a session cookie on your computer when you log into the system. The cookie is erased when you close your browser. Cookies must be enabled for WebAdvisor to function correctly. If you have selected a high security setting for you web browser, cookies may be turned off. Google provides instructions for enabling cookies in popular browsers.
Error message “Maximum number of cookie values has been reached.” What does this mean?
This message is caused by a program bug within WebAdvisor. Simply, Log out of WebAdvisor and Log In again.
This error may have been caused by opening four or more WebAdvisor hyperlink windows. For example, if you opened one hyperlink window (to check a particular section) and the hyperlink led you to an additional window (to view the section information), then you may have received this message. If several windows were opened in this manner, you may have triggered the error message.
Just like any other WebAdvisor of the other colleges, you do not have to be on the campus to use WebAdvisor. It means that you can use this WebAdvisor anywhere as long as there is the Internet connection.
Apparently, you must log into OCC WebAdvisor first with your username and password to access some things mentioned in the first paragraph. However, you are allowed to search for classes without logging in. Once again, you will not be required to log in to search for classes but most other options will require you to log in.
Then, how to log into OCC WebAdvisor? For those who do not know your username, the first thing you have to do is to click the link written “What’s My User Name?” that you can find on the Student Menu or on the Main Menu. For those who do not know the password, then, you have to click the “What’s My Password?” link which is located in the same menu. Once you got the username and the password, then it is time for you to log in. To log in, first, enter your username. for your information, your OCC WebAdvisor username is the same as the username you use to sign into the College Network.
Please make sure to use all the lower case letters. Second, enter your password. If you get the username from the college, then the initial password must be your college ID number which is seven digits and includes the leading zero. As it is the temporary password, you may want to change it at any time through the Central Authentication Service. For those who consider to get the new one, you have to know that the password must be at least 8 characters and must contain one lowercase letter, one upper case letter, and one number. in addition, the password must be unique and should not contain any portion of your name. Please avoid using some special characters such as double quotes, less than, at sign, ampersand, plus sign, and so on.
If you need an assistance, you can call 315 498 2000. You can call to the number during the business hours. That number is not the only contact you can use. Some other contacts available for you are (315) 498 2999 (Help Desk), [email protected] (Suny OCC Webadvisor), and [email protected] (Help Desk).if you want to consult about OCC WebAdvisor face to face with the representative, then you might want to see them at Lobby of Gordon Student Center for Student Central and at Academic Computing Center, Coulter Library, Room 214 for the Help Desk.